Non-personalised products will be dispatched within 2 days. Please allow up to 7 days for receipt of your order. We will contact you if there will be any further delays.

International Delivery:

We can post internationally but will quote this on a one to one basis. Please email us with your location for a quote.

Collection:

If you live locally then feel free to email me to arrange a collection and save on postage.

Returns Policy:

If you change your mind about your purchase, please return the unused goods to us with the original receipt within 14 days, for a full refund. This does not affect your legal rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.

We will not refund the return postage unless the goods are faulty or misdescribed.

Name Plaque Ordering Information:

Order details:

When placing the order please state the name and check the spelling. Once the transaction is complete we cannot refund for any mistakes due to the nature of the item. As we make them from scratch we can allow for some amendments to the design i.e. colour of the lettering. Please email us before you purchase to check we can make the required amendments.

Delivery Information:

Please allow 7 days before the item is despatched. The plaques are then sent by recorded second class post.

Returns Policy:

Once payment has been received and the plaque completed we can not refund as they are made to order. This does not affect your statutory rights.

Product Warning:

The plaques are not toys; please do not allow your child to play with the plaque. There is a choking hazard if the small parts are pulled off.

Personalised Book Ordering Information

Delivering Information

You will receive your book or cards within 7 to 12 days of placing your order.

Postage and packaging in the UK is £2.50.

Photograph Information

There are currently 2 options for providing the photograph of the child - posting the photograph or emailing a digital photograph.

After completing your order you will receive one confirmation email for each item you have purchased. If you are sending the photograph by post or email this will give full delivery instructions.

Every item is individually printed and the quality of the photograph you provide is important. We advise that you read the picture section below in order to get the best results.

Postage and packaging in the UK is £2.50.

Photograph Information

There are currently 2 options for providing the photograph of the child - posting the photograph or emailing a digital photograph.

After completing your order you will receive one confirmation email for each item you have purchased. If you are sending the photograph by post or email this will give full delivery instructions.

Every item is individually printed and the quality of the photograph you provide is important. We advise that you read the picture section below in order to get the best results.

Picture Quality

In order to produce the best possible personalised book, the photograph you send us should meet the following criteria:

Fig. 1. Correct

Fig. 2. Correct

If you are submitting a digital picture it must a jpeg file and the size of the file should be at least 50 kilobytes(kb). If the image quality/size setting on your digital camera is set to normal or high, the quality of the picture should be fine.

We will crop the photograph and isolate the child's face so it doesn't matter if the photograph includes other people and is a holiday snap. However it needs to be clear which person in the photograph is the child in question. A passport photograph or school photograph would both be fine to use.

The child should be looking straight at the camera and ideally smiling!

We need to be able to isolate the child�s face so nothing should be obstructing their face such as a hat, their hand or someone else. (Fig. 3)

Children with long hair should have it in front of them or tied back rather than hanging down their back. (Fig. 1).

If there is any problem with the photograph you supply we will notify you immediately and give you the option of providing an alternative.

Fig. 3. Incorrect
Nothing should obstruct the child�s face.

Fig. 4. Incorrect
The child must be looking straight at the camera.

Fig. 5. Incorrect
The photograph must be in focus.

Ideal photo for personalised children's book

Fig. 1. Correct

Fig. 2. Correct

If you are submitting a digital picture it must a jpeg file and the size of the file should be at least 50 kilobytes(kb). If the image quality/size setting on your digital camera is set to normal or high, the quality of the picture should be fine.
We will crop the photograph and isolate the child's face so it doesn't matter if the photograph includes other people and is a holiday snap. However it needs to be clear which person in the photograph is the child in question. A passport photograph or school photograph would both be fine to use.
The child should be looking straight at the camera and ideally smiling!
We need to be able to isolate the child�s face so nothing should be obstructing their face such as a hat, their hand or someone else. (Fig. 3)
Children with long hair should have it in front of them or tied back rather than hanging down their back. (Fig. 1).

If there is any problem with the photograph you supply we will notify you immediately and give you the option of providing an alternative.

Poor photo for personalised children's book

Fig. 3. Incorrect
Nothing should obstruct the child�s face.

Fig. 4. Incorrect
The child must be looking straight at the camera.

Fig. 5. Incorrect
The photograph must be in focus.

It's the little touches that make a big difference!

New Product

Music Box - Noah's Arc
�10.00

New Product

Wooden Pencil � Pink Mouse
�1.50

Accepted Payment

we accept credit cards

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